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GPGMail: Apple Mail fails to load GPGmail in macOS pre-release beta

• Edit

Mike Paxton

24 Feb, 2017 10:32 PM

I’m running your beta 2 version of GPGSuite and am still getting a warning while starting Apple Mail saying the GPGMail plugin has been disables because it does not work with this version of of Mac Sierra 10.3.
I’m using Mac OS Sierra 10.12.4 beta.

Expected
GPGMail to work under Apples Mail program

macOS           10.12.4     16E163f
GPG Suite       2017.1b2    31b 
GPGMail         2.7b2       1192b
GPG Keychain    1.3.3b1     1249b
GPGServices     1.11        916 
MacGPG2         2.0.30-1b2  887-
GPGPreferences  2.0.2b2     912b
Libmacgpg       0.7         775 
pinentry        0.9.7       4

• 2017-02-24_22-32_DebugInfo.gpg 15.7 KB

1. Support Staff 1 Posted by Steve on 25 Feb, 2017 10:22 AM

   

   Hey Mike,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   Could you please download and install our latest GPG Suite nightly build and see if the problem persists. That page also has sig and SHA1 to verify the download.

   Please note that there is no official support for macOS pre-release versions. So if you rely on GPGMail for your productive work, please stick to the stable release channel of macOS.

   All the best,
   steve

   Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

   • Edit

2. 2 Posted by Mike Paxton on 25 Feb, 2017 05:15 PM

   

   Hi Steve,

   I downloaded and installed as you suggested and that did the trick. I’m able to start and use GPGMail without issue.

   Thanks for pointing out MacOS beta, I do need to get back off the beta releases.

   Regards,

   Mike

   • Edit

3. Support Staff 3 Posted by Steve on 25 Feb, 2017 05:16 PM

   

   If you are running them on your productive work system maybe so.

   Glad this worked.

   Enjoy your weekend,
   steve

   • Edit

4. Steve closed this discussion on 25 Feb, 2017 05:16 PM.

5. Mike Paxton re-opened this discussion on 25 Feb, 2017 06:01 PM

6. 4 Posted by Mike Paxton on 25 Feb, 2017 06:01 PM

   

   Hi Steve,

   Upon further use I don’t believe the messages I’m sending out as encrypted are being encrypted. I sent a test message to one of my other email accounts after I had deactivated my GPG Key and deleted all of the associated keys stored in Apples KeyChain and I am able to read the encrypted message.

   This message I’m sending you is going out encrypted as well.

   Regards,

   Mike

   • Edit

7. Support Staff 5 Posted by Steve on 25 Feb, 2017 06:02 PM

   

   Should you be available, could you hop on our live chat here:
   https://www.hipchat.com/gi8zHW4K3

   All the best
   steve

   • Edit

8. 6 Posted by Mike Paxton on 25 Feb, 2017 06:04 PM

   

   I’m on chat now.

   • Edit

9. Support Staff 7 Posted by Steve on 25 Feb, 2017 06:23 PM

   

   wrong mail was used when key was created. use same email that is also used in mail.app > prefrences > accounts and things worked like a breeze.

   • Edit

10. Steve closed this discussion on 25 Feb, 2017 06:23 PM.

11. Mike Paxton re-opened this discussion on 25 Feb, 2017 06:34 PM

12. 8 Posted by Mike Paxton on 25 Feb, 2017 06:34 PM

    

    This is the new Key.

    • signature.asc 802 Bytes
    • Edit

13. Steve closed this discussion on 25 Feb, 2017 06:37 PM.

14. Steve re-opened this discussion on 25 Feb, 2017 06:47 PM

15. Steve closed this discussion on 25 Feb, 2017 06:50 PM.

16. Support Staff 9 Posted by Steve on 10 Mar, 2017 12:46 AM

    

    Hi Mike,

    this issue has been fixed in our latest nightly GPG Suite. That page also has sig and SHA265 to verify the download.

    It would be awesome if you could install that nightly build and let us know, if it solves the "Loading..." issue for you.

    Looking forward to your feedback,
    steve

    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected. Thanks for helping us test this fix.

    • Edit

17. 10 Posted by Mike Paxton on 11 Mar, 2017 07:29 PM

    

    Hi Steve,

    That fixed the “loading” issue. I did have to uninstall the older version first as doing an upgrade would make the email app hang while trying to display an encrypted email message which was already selected when starting mail app.

    Mike

    • Edit

18. Support Staff 11 Posted by Steve on 13 Mar, 2017 09:20 PM

    

    Thanks for the feedback Mike. Another patch with fixes regarding #901 is included in todays nightly build: could you please download and install our latest GPG Suite nightly build and see if the problem persists. That page also has sig and SHA256 to verify the download.

    All the best,
    steve

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

    • Edit

19. 12 Posted by Mike Paxton on 19 Mar, 2017 01:27 AM

    

    Hi Steve,

    Sorry it took me so long to get back to you in regards to this update. Had tagged your email but forgot to go back to it.

    Anyway, I’ve done the update and all seems to be going good with it. I’ve seen no issues this weekend after sending out a couple of secured email messages to colleagues.

    • Edit

20. Support Staff 13 Posted by Steve on 20 Mar, 2017 12:00 AM

    

    Hi Mike,

    we believe this issue has been fixed. If you want to test the fix, please download our latest nightly GPG Suite. That page also has sig and SHA1 to verify the download.

    It would be great if you have time on your hands, to provide feedback on this, since we are in the midst of preparing the next beta and we'd love to check with affected users, that the issue is indeed fixed.

    Looking forward to your feedback.

    Kindly,
    steve

    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected. Thanks for helping us test this fix.

    • Edit

21. Support Staff 14 Posted by Steve on 22 Mar, 2017 09:45 PM

    

    The fix for this problem is included in GPG Suite 2017.1b3 which has just been released.

    Could you please update to the new release and let us know if your problem persists using the latest beta.

    All the best,
    steve

    • Edit

22. 15 Posted by Mike Paxton on 22 Mar, 2017 09:48 PM

    

    The update came through about an hour ago. So far I’ve not seen any issues but will let you know if I do.

    Thanks

    Mike

    • Edit

23. Support Staff 16 Posted by Steve on 22 Mar, 2017 09:48 PM

    

    Perfect. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

    • Edit

24. Steve closed this discussion on 22 Mar, 2017 09:48 PM.