Unusual formatting in Emails with latest Nightly Build (2.7n) using Microsoft Exchange Server

Stephen's Avatar


15 Feb, 2017 10:09 PM

See attached screen capture for an example of the formatting issues. This is via the Outlook connector in Apple Mail, but using GPG mail. When GPGmail is deactivated, the emails come through correctly formatted.

  1. Support Staff 1 Posted by Steve on 18 Feb, 2017 12:30 PM

    Steve's Avatar

    Hey Stephen,

    what is "Outlook connector"? We are not familiar with that tool, could you give a brief description on how that works?

    Could you do a test using only GPGMail in Mail.app (without any other plugins and without outlook connector) and see if the issue persists?

    All the best,

  2. 2 Posted by Stephen on 18 Feb, 2017 01:04 PM

    Stephen's Avatar

    My apologies, I wasn't clear. The email originates through an Exchange account. These emails are generally heavy with HTML content. Since updating to the latest nightly release, I've noticed the encoding changes show in the attachment. I'll try this from a clean install and see if I can find clear steps to reproduce!

  3. Support Staff 3 Posted by Steve on 18 Feb, 2017 01:07 PM

    Steve's Avatar

    Should you be available, could you hop on our live chat here:

  4. 4 Posted by Stephen on 19 Feb, 2017 07:19 PM

    Stephen's Avatar

    UPDATE: Still testing here. Will hopefully have an update tonight or tomorrow morning.

  5. Support Staff 5 Posted by Steve on 20 Feb, 2017 01:38 PM

    Steve's Avatar

    Sure, no rush. do keep us posted and thx for helping to debug this!

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