Installer: how do i get your program off my mac?

julian salt's Avatar

julian salt

06 Feb, 2017 12:09 AM

please can you tell me how to get your program fully off my mac OS X 10.10.5 i need to get it off as its not worked for me and I’ve been told not to use it but use an other encryption system. I’m not a tec person I’ve pulled the program out of apps and trashed it then emptied the trash. though its still showing up in system preferences and its still in mail prefrerences and its still got the box window on the email window that I’m about to send


i expected it to work easily ,

macOS           10.10.5     14F2009
GPG Suite       2017.1b2    31b 
GPGMail         2.6.2       1169
GPG Keychain    -
GPGServices     1.11        916 
MacGPG2         2.0.30-1b2  887-
GPGPreferences  2.0.2b2     912b
Libmacgpg       0.7         775 
pinentry        0.9.7       4
  1. 1 Posted by Wolfgang on 07 Feb, 2017 10:14 AM

    Wolfgang's Avatar
    • Download GPG suite (2017.1b2 or nightly)
    • Open GPG_Suite-2017.1b2.dmg
    • Double click on "Uninstall"
    • Follow instructions
  2. Support Staff 2 Posted by Steve on 07 Feb, 2017 10:16 AM

    Steve's Avatar

    Hey Julian,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Can you share, what has not been working for you?

    Thanks Wolfgang for chiming in!

    This KB-article explains how to uninstall GPGTools.


  3. 3 Posted by julian salt on 07 Feb, 2017 01:35 PM

    julian salt's Avatar

    I've uninstalled it mostly the only thing I can see I've got is it in mail preferences, if I down load this wi it get what's left out with out going wrong?
    Thanks masses
    Julian salt

    Sent from my iPhone

  4. Support Staff 4 Posted by Steve on 07 Feb, 2017 03:10 PM

    Steve's Avatar

    Have you followed the steps from the knowledge base article? If so, at which step did you get stuck, if you ran into problems at all?

    GPGMail should be gone after following the steps.

  5. 5 Posted by julian salt on 08 Feb, 2017 10:24 PM

    julian salt's Avatar

    Hia Steve,

    thanks for your help, I’ve just managed to do it,

    regards julian salt

  6. Support Staff 6 Posted by Steve on 09 Feb, 2017 11:29 AM

    Steve's Avatar

    Perfect. Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  7. Steve closed this discussion on 09 Feb, 2017 11:29 AM.

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