tag:gpgtools.tenderapp.com,2011-11-04:/discussions/beta/1268-gpgmail-mail-crashes-gpgmail-for-macos-1012-sierra-beta-1GPGTools: Discussion 2017-07-03T10:10:59Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-01-09T14:57:05Z2017-03-22T20:14:24ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>Hey Lilly,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>Thanks for taking the time to file this report and sending in the crash logs.</p>
<p>Are you able to reliably trigger the crash behavior or is it happen occasionally and rather random?</p>
<p>All the best<br>
steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-01-11T14:20:58Z2017-03-22T20:14:24ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>It happened all the time. I had to take the "GPGMail.mailbundle" out of<br>
the /Library/Mail/Bundles folder in order to get Mail working again and<br>
be able to write Mails.</p>
<p>All the best<br>
Lilly</p></div>Lillytag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-01-11T16:52:40Z2017-03-22T20:14:24ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>Hi Lilly,</p>
<p>could you please elaborate a bit further on your mail setup and key setup.<br>
Do you only have one account setup in Mail or multiple?<br>
Do you have one key matching the email address of your Mail account or multiple keys matching the email address?</p>
<p>Thanks for helping us debug this problem.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-01-11T17:07:37Z2017-03-22T20:14:24ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>Sure. I have 3 accounts set up in mail.<br>
One of these does not use a key.</p>
<p>The other two accounts have one corresponding key each:</p>
<p>Account Key<br>
[1] [1] [2] [2] [3] [-]</p>
<p>Thanks for looking into this.<br>
Lilly</p></div>Lillytag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-01-11T17:11:14Z2017-03-22T20:14:24ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>And the crash is happening immediately once you start composing an email?<br>
Could you please check if it makes a difference, if you select any of your other inboxes first? For some reason the sender address seems to be empty to GPGMail, and that's why it crashes.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-01-11T17:27:52Z2017-03-22T20:14:23ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>Now ... I reinstalled the Beta and tried: Mail crashes instantly when<br>
hitting the "compose" button, no matter if I select an account with or<br>
without key, as well as it crashes when I select the unified inbox.</p></div>Lillytag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-01-11T18:13:46Z2017-03-22T20:14:23ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>Interesting. It appears that the problem is always the same. It should be an easy fix, but we'd love to find out more on how it occurs.</p>
<p>I've attached a custom GPGMail build for you. This will still crash, but adds some more debugging info in the crash report.</p>
<p>Could you please install it and let us know, when you've run it.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-01-12T19:35:32Z2017-03-22T20:14:23ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>Luke, with this bundle installed, I am not able to create a new message.<br>
Hitting the button or Command + N just does nothing ... in none of the<br>
inboxes.<br>
Sorry for the bad news.<br>
Lilly</p></div>Lillytag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-01-12T21:01:26Z2017-03-22T20:14:23ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>This is very interesting news.<br>
Could you try the following:</p>
<p>1.) Open Console.app<br>
2.) Type in the search box "How can sender be nil"<br>
3.) Open Mail.app and start composing a new message just as you did before when it always crashed.<br>
4.) Check Console.app to see if something is found.<br>
5.) Copy that and post it here</p>
<p>Thanks!</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-02-24T12:23:24Z2017-03-22T20:14:22ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>hey Lilly,</p>
<p>could you please download and install our latest <a href="https://releases.gpgtools.org/nightlies/">GPG Suite nightly build</a> and see if the problem persists. That page also has sig and SHA1 to verify the download.</p>
<p>Are you then still seeing those crashes?</p>
<p>All the best,<br>
steve</p>
<p>Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-03-22T20:13:51Z2017-03-22T20:14:22ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>Steve, so sorry to reply late, but I was quite busy, just couldn’t check on the topic. Now, with beta 3 it works, that I can say.</p>
<p>Keep up the good work. Thanks a lot!<br>
Lilly</p></div>Lillytag:gpgtools.tenderapp.com,2011-11-04:Comment/416498052017-03-22T20:16:24Z2017-03-22T20:16:24ZGPGMail: Mail crashes -> GPGMail for macOS 10.12 Sierra (Beta 1)<div><p>Hey Lilly,</p>
<p>not a problem at all. Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.</p>
<p>Best, steve</p></div>Steve