tag:gpgtools.tenderapp.com,2011-11-04:/discussions/beta/1029-cannot-access-my-email-or-send-and-receive-emailsGPGTools: Discussion 2015-11-26T22:06:44Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/370338902015-06-03T22:34:39Z2015-06-03T22:34:40Zcannot access my email or send and receive emails<div><p>You clearly need to give a lot more info before anyone could
help you. At least say</p>
<p>What OS are you running? Version/distro (e.g. OSX Yosemite, win
7, Porteus Kiosk 3.4.0, etc.)</p>
<p>What mail software (e.g. Mail, Exchange, Turbo Mailer 2.7.10,
etc.)</p>
<p>When did you first see this problem ( e.g immediately after
download, after install completed, etc.)</p>
<p>Realistically you are going to need personal help from someone
who understands the issues and your system. A good place to start
is whoever helped you set up your computer.</p></div>Yoiktag:gpgtools.tenderapp.com,2011-11-04:Comment/370338902015-06-04T07:06:24Z2015-06-04T07:06:24Zcannot access my email or send and receive emails<div><p>Hi Thank you</p>
<p>Will do that and update see if anyone can help.</p>
<p>Emma</p>
<p>CONFIDENTIALITY DISCLAIMER</p>
<p>This email and any files transmitted with it are confidential
and intended solely for the use of the individual or entity to whom
they are addressed. If you have received this email in error please
notify the system manager. This message contains confidential
information and is intended only for the individual named. If you
are not the named addressee you should not disseminate, distribute
or copy this e-mail. Please notify the sender immediately by e-mail
if you have received this e-mail by mistake and delete this e-mail
from your system. If you are not the intended recipient you are
notified that disclosing, copying, distributing or taking any
action in reliance on the contents of this information is strictly
prohibited.</p></div>Emma Mathertag:gpgtools.tenderapp.com,2011-11-04:Comment/370338902015-07-17T17:32:10Z2015-07-17T17:32:10Zcannot access my email or send and receive emails<div><p>Emma, let's try to pin down where your problems are deriving
from. For further investigations could you please provide a few
more details.</p>
<ul>
<li>
<p>Copy all version info as described in this <a href="https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info-of-the-installed-tools">
KB-article</a></p>
</li>
<li>
<p>What are you trying to do and which steps are you taking to
achieve that? At which step are you seeing the issue?</p>
</li>
</ul>
<pre>
<code>1. Step 1
2. Step 2
3. ...</code>
</pre>
<ul>
<li>What are you expecting instead:</li>
</ul>
<p>Please post any error messages as screenshots in jpg format.
Provide as much detail as possible.</p>
<p>Attach .png or .jpg screenshots of error messages or steps
leading to this problem.</p>
<p>That information will help us to find an entry point for hunting
down this problem.</p>
<p>Best regards, Steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/370338902015-11-26T22:06:44Z2015-11-26T22:06:44Zcannot access my email or send and receive emails<div><p>Closing, since no further user feedback was received. Should
your problem persist, feel free to re-open this discussion any
time.</p>
<p>All the best, steve</p></div>Steve