Decrypt Failed! (No secret key)

AJ's Avatar

AJ

27 May, 2015 12:07 AM

When trying to decrypt a message for which i have the correct key for, and have decrypted in the past with no issues, i get this message :

decrypt failed (No secret key)
Code = 17

I know that my secret key is correct as i can access the change secret key by entering my current key, enabling me to change it if i should so please.

I have tried deleting the software and re downloading it but that does not seem to work either.

Can you advise me as to what to do to solve this issue please?

Kind regards

AJ

  1. Support Staff 1 Posted by Steve on 22 Jul, 2015 03:12 PM

    Steve's Avatar

    Hey AJ,

    sorry for not responding earlier.

    Have you updated to GPG Suite 2015.06 in the meantime? Does the problem persist with that version?

    If yes, could you please open GPG Keychain.app and tell us how many sec/pub keys you see listed?

    All the best,
    steve

  2. Support Staff 2 Posted by Steve on 26 Nov, 2015 10:58 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 26 Nov, 2015 10:58 PM.

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